SUMMER HOSPITALITY GENERALIST
Summer Hospitality Generalist
Job Description
JOB SUMMARY
Performs duties as assigned within the hotel location to ensure guest experience is the best it can be and tasks are completed in accordance with Town Pump and brand operational standards. This position models the Hotel Group Mission Statement Genuine Hospitality from genuine people committed to providing comfort and service.
QUALIFICATIONS and SKILLS NEEDED:
- Ability to comprehend oral and written instructions, correspondence, and memos.
- Knowledge of general housekeeping and recordkeeping required.
- Ability to communicate in a courteous, professional manner with teammates, management, and guests.
- Ability to work independently, but with occasional interruptions.
- Ability to compute basic math. Basic computer skills are a plus.
- Ability to be punctual and work within a flexible work schedule.
- Have a strong work ethic. Must display a high degree of pride and integrity in job performance.
ESSENTIAL DUTIES and
Responsibilities:
- Complete all required company and brand specific training and/or certifications in a timely manner.
- Follow Town Pump s grooming and appearance guidelines and wear uniform and nametag at all times while on shift.
- Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood Borne Pathogens.
- Follow tasks and duties as assigned by department supervisor within time defined.
- When assigned to housekeeping:
- Sign-out and sign-in master room keys daily.
- Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
- Report to supervisor all known issues with services, equipment, and property.
- Comply with Town Pump expectations for confidentiality of guest and company information.
PHYSICAL and ENVIRONMENTAL DEMANDS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to walk, stoop, bend, reach, push, pull, kneel, carry, lift, climb, and stand for long periods of time.
- Ability to work in varying temperatures.
- Ability to work in an open environment with frequent interruptions and guest interaction.
- Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally.
- Ability to tolerate cleaning solutions on a regular basis.
The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs.
This position has an initial 180 day (6 month) probationary period.
Estimated Salary: $20 to $28 per hour based on qualifications.
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